Home > Royalty Rewards > Royalty Rewards Knowledge Base > How to Change a Customer's Birthday

How to Change a Customer's Birthday

Overview

In Royalty Rewards, the customer's Birthday date may be assigned when you first assign the Royalty Rewards membership number to that customer, whenever you enter a promo code, or may be adjusted through the Customer Maintenance window.

Resolution

 

Please click to watch video or follow the steps below.

Step 1: Open the Royalty Rewards program by double clicking the icon shown below on your desktop.

 

RR icon2.PNG

Royalty Rewards will open to the main screen.

Step 2: Click on Help and select Maintenance.

 

maintenance.PNG  

 

The following screen will appear.

 

john smith1.PNG

 

Step 3: Double click on the customer whose Birthday you would like to adjust.

 

For this example, we will choose John Smith. The following window will appear.

 

john smith 1a.PNG

 

Step 4: Change the Birthday to the date desired.

 

john smith bd2.PNG

 

Step 5: Click the red X to close the Customer Maintenance window.

 

john smith bd3.PNG

 

The Birthday has changed to the desired date. Click the red X to return to the main screen.

 

I need help!

 

Remember, if you have any questions, we are only a phone call away!

 

Phone:  866-964-9699

Last modified

Tags

Classifications

This page has no classifications.