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How to Change a Customer's Birthday


In Royalty Rewards, the customer's Birthday date may be assigned when you first assign the Royalty Rewards membership number to that customer, whenever you enter a promo code, or may be adjusted through the Customer Maintenance window.



Please click to watch video or follow the steps below.

Step 1: Open the Royalty Rewards program by double clicking the icon shown below on your desktop.


RR icon2.PNG

Royalty Rewards will open to the main screen.

Step 2: Click on Help and select Maintenance.




The following screen will appear.


john smith1.PNG


Step 3: Double click on the customer whose Birthday you would like to adjust.


For this example, we will choose John Smith. The following window will appear.


john smith 1a.PNG


Step 4: Change the Birthday to the date desired.


john smith bd2.PNG


Step 5: Click the red X to close the Customer Maintenance window.


john smith bd3.PNG


The Birthday has changed to the desired date. Click the red X to return to the main screen.


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Remember, if you have any questions, we are only a phone call away!


Phone:  866-964-9699

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